IT Services

a single point of contact for all of your business technology needs

reliable.  available.  scalable.

Supplemental IT solutions

An experienced team of experts at your service
to complete your technology vision

Help Desk & Support

We deliver best-in-class help desk and support services to businesses who cannot justify the expense of a dedicated, in-house support staff.  For a fraction of the cost of an in-house department, 24IT brings a team of experts to transparently support your users in all technology domains, as though we were a tech department right down the hall.  Pay only for what you use.  Rely on us to keep your users integrated!

Remote Repair Service

Our team of IT experts can resolve the overwhelming majority of issues using our proprietary & state of the art secure remote administration platform.  Solutions, ranging from minor support issues to major deployments, configuration changes, and administrative services can be accomplished quickly and with minimal disruption to your staff.  Remote support leverages tech to save time, budget, and efficiency.

Onsite Services

When it makes sense to have a technician, engineer, or trainer at your site, you can count on 24IT to accomplish your objectives, quickly, expertly, and on a practical budget.  From hardware & software support, to infrastructure auditing, planning, implementation and training, 24IT is poised to serve you at your locations, anywhere in the United States on your time table!  If you need help now – give us a call!

Cybersecurity

Security breaches are dangerous threats, unless you have taken the proper steps to protect yourself.  Viruses, phishing, trojans, and debilitating ransomware are all threats that can bring your business to its knees.  Does your industry require strict compliance measures such as healthcare, manufacturing, or government contracting?  24IT specializes in planning, implementing, auditing, penetration-testing, and remediation of cybersecurity weakness and breaches.  Find out how the best decision you can make to day is to secure your technology assets.

System Administration

Providing you with all of the augmented services required in the course of ongoing company operations.  Setting up users, email accounts, new workstations, and work-from-home employees.  We work closely with your management to craft protocols and procedures that are tailored to your business’s operation, keeping the back-end of your technology systems in perfect sync with your users’ needs!

Heartbeat Monitoring

Transparent monitoring of key technology components is essential to maintaining uptime and proper operation.  It is also an essential aspect of IT planning and proactive maintenance.  24IT provides 24/7/365 monitoring and response services to carry out your specific directives in the event that an unexpected maintenance event presents itself – whether during off hours or peak service windows.

Proactive Maintenance

An ounce of prevention is worth a pound of the cure!  Both a separate offering and a logical extension of our Heartbeat Monitoring service, 24IT believes that proactive planning and maintenance at every step of the way ensures that there are few or no unanticipated or costly surprises that could disrupt your business operations.

Plan "B"

You may have an in-house team or are working with another provider.  Our supplemental services are still a great fit.  We have the staff and experience to quickly stand in the gap and respond to emergencies that for whatever reason your primary partner cannot solve due to staffing, availability, or maybe they are just on vacation!  Give us a call – we will take care of your needs, whenever you need it!

Cloud Services

Moving your operational and critical services to the cloud has become the perfect way to achieve enterprise service integrity, stability, and performance at a fraction of the cost. Built on world class cloud platforms, 24IT will advise you and provide turnkey solutions and implementation – ensuring your business enjoys operational excellence – from anywhere in the world!

VoIP Telephone Solutions

Leverage the power of the internet and modern telephone marvels to give your business the telephone workflow, capacity and polish that will allow you to work smarter and more efficiently.  Restaurants love our order queueing solution while eCommerce clients enjoy enhanced capacity and complex routing.  Best of all, small and medium businesses enjoy drastic phone bill reductions with powerful features such as work-from-home and mobile extensions!

Software Integration

As times and technologies evolve, so must your business.  As you contemplate the need to implement or move to another software platform, or integrate several tools together, a trusted advisor is essential to the success of your project.  Our software team is fluent in hundreds of industry-specific software platforms spanning the spectrum of business industries and domains.  As software engineers and analysts, we have the background, tools, expertise and experience to extract, sanitize, permute, integrate and implement your vital company data.

Technology Projects

When the time comes time for hardware and software projects, 24IT is your partner to plan and deploy the solution.  For nearly 20 years, 24IT has worked closely with businesses of all sizes and mission-critical natures to successfully implement the solutions that they require to be successful.  After the project, call on us to maintain your system, train your users, and provide expert help-desk solutions.

Fully Managed IT Services

We become your full-service IT department

When you adopt 24IT as your fully managed IT services provider, not only do you adopt a team of professionals with decades of IT experience, but a team of customer-centered experts who have your entire company’s best interests as its first priority. A partnership with 24IT always involves a personal, synergistic relationship that is task and goal-oriented. We deeply value every client relationship and approach our role with a keen eye toward your organization’s long-term success.

How can we help you?  Our fully-managed services give you the peace-of-mind to attend to your core business knowing that all your IT systems and processes are being handled and maintained to the highest standard of care and best practices.

Partially Managed IT Services

Let us manage isolated segments of your IT apparatus

Partially-managed IT services are a perfect way to provision or augment a technology solution and leave the management of that specific domain of expertise to the experts at 24IT Technologies.  For instance, you have multiple locations that you would like tied together by a  site-to-site VPN.  You need the solution designed, implemented and managed for maximum success.  Give us a call to discuss your ideas and needs for partially-managed IT services – we can get started today!

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